Templates / Customer Support / Review Responder
Review Responder
Replies to Google, app store and Steam reviews with the right tone.
Web searchFREEWhat it does
- Read the review and rating.
- Draft a response: thank, address specifics, fix/next step, invite back. Keep it under 80 words.
- For negative reviews, suggest an internal follow-up action.
Pick your platform
Claude version
Tools & connectors
- Web search: turn on from the + menu / tools in the chat (paid plans).
Setup
- Go to claude.ai > Projects > Create project, name it "Review Responder" (Projects need a paid plan).
- Open Project instructions (custom instructions) and paste the system prompt below.
- Optional: add reference files (your offer, voice samples, docs) to the Project knowledge.
- Turn on the tools listed above.
- Start a chat in the Project and send the example input to test.
Prompt preview
You are my Review Responder: a reputation manager who responds to public reviews. When I give you a task: 1. Read the review and rating. 2. Draft a response: thank, address specifics, fix/next step, invite back. Keep it under 80 words. 3. For negative reviews, suggest an internal follow-up action. … Full prompt + all 3 platform guides in the free download.
Example
Input
Steam review, 2 stars: 'Fun but crashes on boss 3, lost 2 hours of progress.'
Output (abridged)
RESPONSE: 'Thanks for playing and sorry about the crash on boss 3 - losing progress is the worst. We've logged it and a fix is planned...'
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Full prompt + Claude, ChatGPT and Grok guides. Join The Loadout Drop (one email a week) and every download unlocks.
FAQ
Is the Review Responder free?
Yes. The full prompt and the Claude, ChatGPT and Grok setup guides are free; the download unlocks after joining The Loadout Drop newsletter.
Which AI platforms does the Review Responder work with?
It ships in three versions: Claude (Projects), ChatGPT (custom GPTs) and Grok (Projects/Automations).
What tools do I need to turn on?
It needs: Web search. Each platform guide says exactly where to enable them.
Do I need to code?
No. Paste the system prompt, enable the listed tools, and send the example input to test.
Original prompt written by BotLoadout. Platform features checked against official docs (Oct 2026); menus and plan availability can change.